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Contact Support
Contact our team for auction enquiries, account support, payment assistance, shipping questions, and wholesale-related matters.
Need Help With Your Account or Order?
For bidding guidance, shipping support, payment enquiries, or account-related assistance, please contact our team directly. For common auction questions, you may also review our Wholesale B to B Auction Guidelines.
Get in Touch
Reach us through the contact form or your preferred support channel below.
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Business Hours
Our team responds as soon as possible during business hours. Response times may vary depending on enquiry volume and Japanese public holidays.
Quick Guidance
If your enquiry is related to bidding, auction flow, or account usage, reviewing our guideline page first may help you find the answer more quickly.
